We accept documents for translation by post, fax, e-mail or Skype. You may also bring the documents to our office in person.
We offer competitive prices.
The standard timeframe for making a translation is 72 hours from the time you make your order. With the help of modern means of communication we are available virtually 24 hours a day 7 days a week.
We offer two payment methods – by Cash or by Bank Transfer to the account provided by Des Pol Agency (also referred to as the “Contractor”) upon the completion of each order and within a three days period after the invoice has been issued. The Agency reserves the right to require the full amount or a partial payment in advance.
A standard page of translation has 1,800 characters (including spaces). By the term “standard page of translation” is understood the amount of characters in the translated text. In this sense, the total cost for the translation is determined by the number of pages translated and not by the number of pages of the original text.
The Contractor is not responsible in case of loss or damage to the translation caused in the process of using the translation by the Customer (also referred to as the “Contracting Party”), irrespective of the type of translation - legalized or regular.
The Contractor shall not disclose or distribute information related to any aspect of the Employer’s overall business activities to third parties, made known to him in the process of fulfilling his obligations and resulting from the assigned task. The Contractor bears full responsibility for the actions of its employees and subcontractors.
By accepting these Terms and Conditions the Contracting Party gives its explicit and unreserved consent to the Contractor, in his capacity as administrator of personal data to process this data for the purposes and needs of the assigned translation or legalisation, including to submit this data to authorised persons, associations or institutions for the purpose of executing the contact and for other lawful purposes.
Unless the Customer has specific requirements as to the execution of the service, this is done according to best practices in Des Pol Agency.
The Bulgarian Law shall apply to all matters not covered by the above General Terms and Conditions.